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Logout

Securely end your True Tracker session and protect your account information.

Overview​

Proper logout procedures ensure your account security and protect sensitive maintenance data. This guide covers logout options, security considerations, and best practices for ending your True Tracker session.

How to Logout​

Standard Logout​

  1. Access User Menu

    • Click your profile avatar or name in the top-right corner
    • User dropdown menu will appear

  2. Select Logout

    • Click "Logout" or "Sign Out" from the dropdown
    • Confirm logout if prompted
    • You'll be redirected to the login page

  3. Session Termination

    • All active sessions are ended
    • Temporary data is cleared
    • Secure logout confirmation displayed

Quick Logout Options​

Keyboard Shortcut

  • Press Ctrl + Shift + L (Windows/Linux)
  • Press Cmd + Shift + L (Mac)
  • Immediate logout without confirmation

Mobile App Logout

  • Tap profile icon in mobile app
  • Select "Logout" from menu
  • Confirm logout action
  • App returns to login screen

Logout Options​

Single Session Logout​

Current Session Only

  • Logs out from current browser/device
  • Other active sessions remain active
  • Useful for shared computers
  • Quick and convenient

All Sessions Logout​

Global Logout

  1. Go to Profile Settings → Security
  2. Click "Logout from All Devices"
  3. Confirm action
  4. All active sessions terminated immediately

When to Use Global Logout

  • Suspected security breach
  • Lost or stolen device
  • Shared account concerns
  • Regular security maintenance

Automatic Logout​

Session Timeout​

Inactivity Timeout

  • Default: 30 minutes of inactivity
  • Configurable by administrators
  • Warning appears 5 minutes before timeout
  • Automatic logout for security

Extending Sessions

  • Click "Stay Logged In" when warned
  • Activity resets timeout timer
  • Maximum session length limits apply
  • Security policies may override

Scheduled Logout​

Maintenance Windows

  • System maintenance requires logout
  • Advance notification provided
  • Automatic logout at scheduled time
  • Work saved automatically when possible

Policy-Based Logout

  • End-of-business day logout
  • Weekend automatic logout
  • Holiday schedule logout
  • Compliance-required logout

Security Considerations​

Shared Computers​

Public Computer Best Practices

  1. Always logout when finished
  2. Clear browser data after logout
  3. Don't save passwords
  4. Use private/incognito browsing
  5. Verify complete logout

Workplace Shared Computers

  • Logout when leaving workstation
  • Lock screen for short absences
  • Don't leave sessions unattended
  • Report suspicious activity

Mobile Device Security​

Mobile Logout

  • Logout when device is shared
  • Use device lock features
  • Enable automatic logout
  • Secure app with biometrics

Lost Device Protocol

  1. Report device loss immediately
  2. Use remote logout features
  3. Change password if necessary
  4. Monitor account activity

Post-Logout Actions​

Data Protection​

Automatic Actions

  • Session data cleared
  • Temporary files removed
  • Cache cleared (if configured)
  • Secure logout logged

Manual Actions

  • Close browser tabs
  • Clear browser history (shared computers)
  • Remove saved passwords
  • Verify logout completion

Re-Login Process​

Standard Re-Login

  1. Navigate to True Tracker login page
  2. Enter credentials
  3. Complete any required authentication
  4. Access restored to previous state

Remember Me Feature

  • Faster re-login on trusted devices
  • Security vs. convenience balance
  • Can be disabled for high-security environments
  • Expires after set period

Troubleshooting Logout Issues​

Common Problems​

Logout Not Working

  • Check internet connection
  • Try refreshing the page
  • Clear browser cache
  • Use different browser

Session Still Active

  • Wait a few minutes for propagation
  • Check other browser tabs
  • Verify logout completion
  • Contact IT support if persistent

Automatic Logout Issues

  • Check system time settings
  • Verify network connectivity
  • Review timeout settings
  • Contact administrator

Browser-Specific Issues​

Chrome/Edge

  • Clear site data
  • Disable extensions temporarily
  • Check cookie settings
  • Reset browser if necessary

Firefox

  • Clear cookies and site data
  • Check privacy settings
  • Disable add-ons temporarily
  • Refresh Firefox if needed

Safari

  • Clear website data
  • Check privacy settings
  • Disable extensions
  • Reset Safari if required

Mobile App Logout​

iOS App Logout​

  1. Open True Tracker mobile app
  2. Tap profile icon (bottom right)
  3. Scroll to bottom of profile screen
  4. Tap "Logout"
  5. Confirm logout action

Android App Logout​

  1. Open True Tracker mobile app
  2. Tap menu icon (hamburger menu)
  3. Scroll to "Settings"
  4. Tap "Logout" or "Sign Out"
  5. Confirm logout

Mobile Security Features​

Biometric Logout

  • Fingerprint required for logout
  • Face ID confirmation
  • Additional security layer
  • Prevents accidental logout

Remote Logout

  • Logout mobile app remotely
  • Web-based device management
  • Emergency logout capability
  • Lost device protection

Administrative Logout Features​

Force User Logout​

Administrator Capabilities

  • Force logout specific users
  • Logout all users in department
  • Emergency system-wide logout
  • Maintenance-required logout

Use Cases

  • Security incidents
  • System maintenance
  • Policy violations
  • Account compromises

Logout Monitoring​

Audit Logging

  • All logout events logged
  • Timestamp and location tracking
  • User identification
  • Session duration tracking

Security Monitoring

  • Unusual logout patterns
  • Failed logout attempts
  • Concurrent session monitoring
  • Suspicious activity alerts

Best Practices​

Regular Logout Habits​

Daily Practices

  • Logout at end of workday
  • Logout when leaving workstation
  • Use screen lock for short breaks
  • Verify logout completion

Security Practices

  • Never share login credentials
  • Report suspicious activity
  • Use strong, unique passwords
  • Enable two-factor authentication

Organizational Policies​

Logout Policies

  • Mandatory logout procedures
  • Shared computer protocols
  • Mobile device guidelines
  • Remote work security

Training and Awareness

  • Regular security training
  • Logout procedure education
  • Incident reporting procedures
  • Best practice reinforcement

Emergency Procedures​

Security Incidents​

Immediate Actions

  1. Logout immediately
  2. Report incident to IT security
  3. Change password if compromised
  4. Monitor account activity

Follow-Up Actions

  • Complete incident report
  • Participate in security review
  • Update security practices
  • Additional training if required

System Compromises​

Organization-Wide Response

  • Emergency logout procedures
  • Password reset requirements
  • Security assessment
  • System hardening

Getting Help​

Self-Service Options​

Logout Issues

  • Check help documentation
  • Try different browsers
  • Clear browser data
  • Restart device

Account Security

  • Review security settings
  • Check recent activity
  • Update password
  • Enable additional security

Support Contacts​

Technical Support

  • IT Help Desk for logout issues
  • System Administrator for access problems
  • Security Team for security concerns
  • Manager for policy questions

Emergency Contacts

  • 24/7 security hotline
  • Emergency IT support
  • Incident response team
  • Management escalation

Remember: Proper logout procedures are essential for maintaining the security of your True Tracker account and protecting your organization's maintenance data. Always logout when finished using the system, especially on shared or public computers.