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Media Settings

Configure file uploads, document management, and multimedia options in True Tracker for comprehensive documentation and communication.

Overview

Media Settings allow administrators and users to configure file upload preferences, document management options, image handling, and multimedia features to support comprehensive maintenance documentation and communication.

Accessing Media Settings

User Media Preferences

  1. Sign in to your True Tracker account
  2. Navigate to Settings"Media & Files"
  3. Or access through Profile"Preferences""Media"

System Media Settings (Admin)

  1. Sign in with administrator privileges
  2. Navigate to Settings"System Configuration""Media"
  3. Or access through Admin Panel"Media Management"

File Upload Configuration

Supported File Types

Image Files

  • JPEG (.jpg, .jpeg) - Photos, diagrams
  • PNG (.png) - Screenshots, graphics
  • GIF (.gif) - Animated images
  • BMP (.bmp) - Bitmap images
  • TIFF (.tiff) - High-quality images
  • WebP (.webp) - Web-optimized images

Video Files

  • MP4 (.mp4) - Training videos, procedures
  • AVI (.avi) - Video documentation
  • MOV (.mov) - Mobile videos
  • WMV (.wmv) - Windows media
  • WebM (.webm) - Web videos

File Size Limits

Default Limits

  • Individual file: 50 MB
  • Total upload per work order: 200 MB
  • Daily upload limit per user: 1 GB
  • Organization storage limit: Varies by plan

File Type Specific Limits

  • Images: 10 MB per file
  • Documents: 25 MB per file
  • Videos: 100 MB per file
  • Audio: 20 MB per file
  • Archives: 50 MB per file

Custom Limits (Admin)

  • Adjust limits based on organization needs
  • Set department-specific limits
  • Configure user role-based limits
  • Monitor storage usage

Image Management

Image Upload Settings

Quality Settings

  • Original Quality: No compression (largest file size)
  • High Quality: Minimal compression (balanced)
  • Standard Quality: Moderate compression (recommended)
  • Optimized: Maximum compression (smallest file size)

Automatic Processing

  • Auto-resize large images
  • Generate thumbnails
  • Optimize for web viewing
  • Maintain aspect ratios

Image Metadata

  • Preserve EXIF data (optional)
  • GPS location data handling
  • Timestamp preservation
  • Camera information retention

Document Management

Document Organization

Folder Structure

  • Work order attachments
  • Equipment manuals
  • Safety procedures
  • Training materials
  • Compliance documents

Version Control

  • Automatic version tracking
  • Version comparison
  • Rollback capabilities
  • Change history

Document Categories

  • Manuals and procedures
  • Safety documents
  • Compliance certificates
  • Training materials
  • Reference documents

Document Security

Access Control

  • Role-based document access
  • Department-specific documents
  • Confidential document handling
  • Guest access restrictions

Document Encryption

  • Encrypted file storage
  • Secure file transmission
  • Password-protected documents
  • Digital signatures

Video and Audio Management

Video Settings

Video Quality Options

  • 4K (3840x2160) - Ultra high definition
  • 1080p (1920x1080) - Full HD
  • 720p (1280x720) - HD
  • 480p (854x480) - Standard definition
  • 360p (640x360) - Mobile optimized

Video Processing

  • Automatic compression
  • Format conversion
  • Thumbnail generation
  • Progress preview

Video Features

  • Playback speed control
  • Chapter markers
  • Subtitle support
  • Mobile-friendly streaming

Audio Settings

Audio Quality

  • High quality (320 kbps)
  • Standard quality (128 kbps)
  • Compressed (64 kbps)
  • Voice optimized (32 kbps)

Audio Features

  • Voice note recording
  • Audio transcription (if available)
  • Playback speed control
  • Noise reduction

Mobile Media Features

Mobile Upload Options

Camera Integration

  • Direct camera capture
  • Photo and video recording
  • Barcode/QR code scanning
  • Document scanning

Gallery Access

  • Select from device gallery
  • Multiple file selection
  • Batch upload capability
  • Background upload processing

Offline Capabilities

  • Queue uploads for later
  • Sync when connection available
  • Local file storage
  • Automatic retry on failure

Mobile Optimization

Bandwidth Management

  • Compress files for mobile upload
  • Wi-Fi vs. cellular preferences
  • Upload quality settings
  • Progress indicators

Storage Management

  • Local cache management
  • Automatic cleanup
  • Storage usage monitoring
  • Low storage warnings

Cloud Storage Integration

Supported Cloud Services

Popular Services

  • Google Drive
  • Microsoft OneDrive
  • Dropbox
  • Box
  • Amazon S3

Integration Features

  • Direct file linking
  • Automatic synchronization
  • Shared folder access
  • Version synchronization

Cloud Configuration

Setup Process

  1. Connect cloud service account
  2. Configure synchronization settings
  3. Set up folder mapping
  4. Test connectivity
  5. Train users on access

Security Considerations

  • Encrypted connections
  • Access token management
  • Permission inheritance
  • Audit trail maintenance

Media Organization

Tagging and Categorization

Automatic Tagging

  • File type tags
  • Upload date tags
  • User tags
  • Work order association

Custom Tags

  • Equipment-specific tags
  • Project tags
  • Priority tags
  • Department tags

Search and Filter

  • Tag-based searching
  • Date range filters
  • File type filters
  • Size-based filters

Media Libraries

Shared Libraries

  • Organization-wide media
  • Department-specific libraries
  • Project-based collections
  • Template libraries

Personal Libraries

  • User-specific media
  • Favorite files
  • Recent uploads
  • Private collections

Backup and Recovery

Automatic Backup

Backup Schedule

  • Daily incremental backups
  • Weekly full backups
  • Monthly archive backups
  • Real-time replication (enterprise)

Backup Locations

  • Primary cloud storage
  • Secondary backup location
  • Local backup options
  • Disaster recovery sites

Recovery Options

File Recovery

  • Individual file restoration
  • Bulk file recovery
  • Point-in-time recovery
  • Version-specific recovery

Recovery Testing

  • Regular recovery tests
  • Backup integrity verification
  • Recovery time objectives
  • Recovery point objectives

Performance Optimization

Upload Performance

Optimization Techniques

  • Parallel uploads
  • Resume interrupted uploads
  • Compression before upload
  • Bandwidth throttling

Progress Monitoring

  • Real-time upload progress
  • Estimated completion time
  • Error notifications
  • Retry mechanisms

Storage Optimization

Storage Management

  • Duplicate file detection
  • Automatic compression
  • Archive old files
  • Storage usage analytics

Performance Monitoring

  • Upload/download speeds
  • Storage utilization
  • User activity patterns
  • System performance metrics

Security and Compliance

Data Protection

Encryption Standards

  • AES-256 encryption at rest
  • TLS 1.3 for data in transit
  • End-to-end encryption options
  • Key management

Access Logging

  • File access logs
  • Download tracking
  • Modification history
  • User activity monitoring

Compliance Features

Regulatory Compliance

  • GDPR compliance tools
  • Data retention policies
  • Right to deletion
  • Data portability

Industry Standards

  • ISO 27001 compliance
  • SOC 2 Type II
  • HIPAA compliance (healthcare)
  • Industry-specific requirements

Troubleshooting

Common Upload Issues

Upload Failures

  • Check file size limits
  • Verify file format support
  • Test internet connection
  • Clear browser cache

Slow Upload Speeds

  • Check network bandwidth
  • Optimize file sizes
  • Use wired connection
  • Upload during off-peak hours

File Corruption

  • Verify file integrity
  • Re-upload corrupted files
  • Check storage health
  • Contact support if persistent

Performance Issues

Slow Loading

  • Optimize image sizes
  • Use appropriate formats
  • Enable compression
  • Check CDN configuration

Storage Issues

  • Monitor storage usage
  • Archive old files
  • Compress large files
  • Upgrade storage plan

Best Practices

File Organization

Naming Conventions

  • Descriptive file names
  • Include dates and versions
  • Use consistent formats
  • Avoid special characters

Folder Structure

  • Logical organization
  • Consistent hierarchy
  • Clear categorization
  • Regular maintenance

Security Practices

Access Management

  • Regular permission reviews
  • Principle of least privilege
  • Secure sharing practices
  • Monitor access patterns

Data Protection

  • Regular backups
  • Encryption for sensitive data
  • Secure deletion practices
  • Compliance monitoring

Getting Started

Initial Configuration

  1. Assess Media Needs

    • Identify file types used
    • Estimate storage requirements
    • Plan organization structure
    • Set security requirements
  2. Configure System Settings

    • Set file size limits
    • Configure supported formats
    • Set up backup procedures
    • Configure security settings
  3. Train Users

    • Demonstrate upload procedures
    • Explain organization system
    • Provide security guidelines
    • Establish best practices
  4. Monitor and Optimize

    • Track storage usage
    • Monitor performance
    • Gather user feedback
    • Optimize settings

Next Steps

After configuring media settings:

Effective media management ensures that your True Tracker system can handle comprehensive documentation, visual communication, and multimedia content while maintaining security and performance standards.