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User Management

Comprehensive user administration for managing accounts, roles, and permissions in True Tracker.

Overview

User Management allows administrators to create, modify, and manage user accounts, assign roles, set permissions, and maintain organizational structure within True Tracker.

Accessing User Management

  1. Sign in with administrator privileges
  2. Navigate to ConfigurationUser

Note: User Management requires administrator or user management permissions.

User List Screen

The User List is your main hub for viewing and managing all users in your True Tracker system. This screen displays all user accounts in an organized table format.

User List Screen

The User Management screen showing the list of all users with their details and management options.

What You'll See

ColumnDescriptionExample
Profile PictureUser's avatar or default iconSmall circular image
NameFull name of the user"True Tracker Demo"
EmailUser's email address (login credential)"demo@truetracker.id"
DepartmentWhich department the user belongs to"Engineering"
RolesUser's assigned roles in the system"admin, staff"
ActiveShows if the user account is currently active✓ (checkmark) or ✗
Created AtWhen the user account was created"2025-10-16 14:51"

Search and Filter Options

Find By Name

  • Use the search box to quickly find users by typing their name
  • Search results update as you type
  • Case-insensitive search

Sort Options

  • Click the sort dropdown (e.g., "SORT BY CREATED AT : ASC") to change sorting
  • Sort by: Name or Created At
  • Sort type: ASC (ascending) or DESC (descending)
  • Default sorting is by Created At in ascending order

Available Actions

For Each User:

  • EDIT - Modify user details, roles, and permissions
  • DELETE - Remove user from the system (use with caution)

Main Actions:

  • ADD USER - Create a new user account

How to Use the User List

  1. View All Users: The screen automatically displays all users when you access it
  2. Search for Specific Users: Type in the "Find By Name" box to locate users quickly
  3. Sort the List: Click the sort dropdown to organize users by different criteria
  4. Manage Individual Users: Use the EDIT or DELETE buttons for each user
  5. Add New Users: Click the "ADD USER" button to create new accounts
  6. Navigate Pages: Use the pagination controls at the bottom if you have many users

User Status Indicators

  • ✓ Active: User can log in and access the system
  • ✗ Inactive: User account is disabled

User Roles and Permissions

System Roles

Admin

  • Full system access and configuration
  • User management and role assignment
  • System settings and management

Head

  • Department management and oversight
  • Work order approval and assignment
  • Team management and reporting

Staff

  • Work order execution and tracking
  • Basic system access
  • Mobile app access

Create User

The Create User form allows you to add new users to your True Tracker system. Click the ADD USER button from the User List to open this form.

Create User Screen

The Create User form showing the fields for adding a new user.

Form Fields

FieldDescriptionRequiredExample
NameFull name of the userYes"John Smith"
EmailEmail address (used for login)Yes"john.smith@company.com"
Phone NumberUser's contact phone numberYes"+62 812 3456 7890"
PasswordUser login password (minimum 6 characters)Yes"password123"
DepartmentSelect user's departmentYes"Engineering"
RoleAssign user role/permissionsYes"admin", "head", or "staff"
Upload PhotoUser profile pictureNoUpload image file

Form Actions

  • Save - Creates the new user account
  • Cancel - Returns to User List without saving

How to Create a User

  1. Click ADD USER from the User List screen
  2. Fill in all required fields:
    • Enter the user's full name
    • Provide a valid email address
    • Select their department from dropdown
    • Choose appropriate role
  3. Click Save to create the user
  4. You'll return to the User List and the new user appears in the list

Edit User

Click the EDIT button next to any user in the list to modify their information. The edit form contains the same fields as the create form.

Edit User Screen

The Edit User form showing the fields for modifying user information.

How to Edit a User

  1. Find the user in the list
  2. Click the EDIT button
  3. Modify the necessary fields
  4. Click Save to update the user

Delete User

Click the DELETE button to remove a user from the system.

Delete User Confirmation

The Delete User confirmation popup asking for confirmation before removing the user.

How to Delete a User

  1. Find the user in the list
  2. Click the DELETE button
  3. Confirm the deletion in the popup

Warning: Deleting a user is permanent and cannot be undone.