Work Orders List
View, filter, and manage all work orders in your True Tracker system.
Overview
The Work Orders List is your central hub for viewing and managing all maintenance work orders. This page provides a comprehensive overview of all work orders with powerful filtering and sorting capabilities.
Accessing Work Orders List
- Sign in to your True Tracker account
- Click "Work Orders" in the main navigation
- Select "Work Orders List" from the dropdown menu
Page Layout
Header Section
- Total Work Orders: Shows the total count of work orders
- Status Summary: Quick overview of work orders by status
- Search Bar: Global search across all work order fields
Filter Panel
- Status Filter: Filter by work order status
- Priority Filter: Filter by priority level
- Date Range: Filter by creation or due date
- Department: Filter by assigned department
- Category: Filter by maintenance category
- Location: Filter by equipment location
Work Orders Table
The main table displays:
| Column | Description |
|---|---|
| ID | Unique work order identifier |
| Title | Brief description of the work order |
| Status | Current status (Open, In Progress, Completed, Closed) |
| Priority | Priority level (Low, Medium, High, Critical) |
| Assigned To | Technician or team assigned |
| Due Date | Target completion date |
| Location | Equipment or facility location |
| Actions | Quick action buttons |
Work Order Statuses
- Open: New work order, not yet assigned
- Assigned: Assigned to a technician but not started
- In Progress: Currently being worked on
- On Hold: Temporarily paused (waiting for parts, etc.)
- Completed: Work finished, awaiting review
- Closed: Reviewed and approved as complete
- Cancelled: Work order cancelled
Priority Levels
- Critical: Immediate attention required (safety/production impact)
- High: Important, complete within 24 hours
- Medium: Standard priority, complete within 3-5 days
- Low: Non-urgent, complete when time permits
Using Filters
Quick Filters
- Click status badges to filter by specific status
- Use priority buttons for quick priority filtering
- Click department tags to filter by department
Advanced Filtering
- Open the Filter Panel
- Select multiple criteria:
- Status (multiple selection allowed)
- Priority levels
- Date ranges
- Departments
- Categories
- Locations
- Click "Apply Filters"
- Use "Clear All" to reset filters
Search Functionality
- Global Search: Search across all fields
- Column Search: Click column headers to search specific fields
- Advanced Search: Use operators like "contains", "equals", "greater than"
Sorting Options
Click column headers to sort by:
- Work Order ID (ascending/descending)
- Creation Date
- Due Date
- Priority (Critical → Low)
- Status
- Assigned Technician
Bulk Actions
Select multiple work orders to:
- Assign to Technician: Bulk assignment
- Change Status: Update multiple statuses
- Set Priority: Bulk priority updates
- Export: Export selected work orders
- Print: Print work order summaries
Quick Actions
For each work order, use quick action buttons:
- 👁️ View: View detailed work order information
- ✏️ Edit: Modify work order details
- 👤 Assign: Assign to technician
- 📋 Duplicate: Create similar work order
- 🗑️ Delete: Remove work order (admin only)
Export Options
Export work orders in various formats:
- PDF: Formatted reports
- Excel: Spreadsheet format
- CSV: Data import/export
- Print: Printer-friendly format
Export Steps
- Apply desired filters
- Select work orders (or use "Select All")
- Click "Export" button
- Choose format and options
- Download generated file
Mobile View
On mobile devices:
- Simplified table view
- Swipe actions for quick operations
- Touch-friendly filters
- Responsive design
Keyboard Shortcuts
- Ctrl + F: Open search
- Ctrl + N: Create new work order
- Ctrl + E: Export current view
- Ctrl + R: Refresh list
- Space: Select/deselect work order
Troubleshooting
Common Issues
- Slow Loading: Check internet connection, reduce filter complexity
- Missing Work Orders: Verify filter settings and permissions
- Export Errors: Ensure proper permissions and file format support
Performance Tips
- Use specific date ranges for large datasets
- Apply filters before sorting
- Limit results to improve loading times
Next Steps
From the Work Orders List, you can:
- Create new work orders
- View detailed work order information
- Assign work orders to technicians
- Generate reports and analytics
- Export data for external use