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Sign In

Learn how to access your True Tracker account.

Overview​

The sign-in page is your gateway to the True Tracker system. Here you'll authenticate your credentials to access all maintenance management features.

How to Sign In​

  1. Navigate to the Login Page

    • Open your web browser
    • Go to your True Tracker application URL
    • You'll be redirected to the sign-in page if not already logged in

  2. Enter Your Credentials

    • Email/Username: Enter your registered email address or username
    • Password: Enter your account password

  3. Sign In Options

    • Click the "Sign In" button to proceed
    • Check "Remember Me" to stay logged in on this device (optional)

Forgot Password?​

If you've forgotten your password:

  1. Click the "Forgot Password?" link on the sign-in page
  2. Enter your registered email address
  3. Check your email for password reset instructions
  4. Follow the link in the email to create a new password

Troubleshooting​

Common Issues​

  • Invalid Credentials: Double-check your email and password
  • Account Locked: Contact your system administrator
  • Browser Issues: Clear cache and cookies, or try a different browser

System Requirements​

  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • JavaScript enabled
  • Stable internet connection

Security Features​

  • Secure HTTPS connection
  • Session timeout for inactive users
  • Failed login attempt protection
  • Password encryption

Next Steps​

After successful sign-in, you'll be redirected to the main dashboard where you can:

  • View work orders
  • Access maintenance schedules
  • Manage system settings
  • Generate reports

Need help? Contact your system administrator or IT support team.