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Logout

Securely end your True Tracker session and protect your account information.

How to Logout

Logout Process

The user menu showing the Logout option highlighted with a red arrow.

  1. Access User Menu

    • Click your profile avatar or name in the top-right corner
    • User dropdown menu will appear
  2. Select Logout

    • Click "Logout" from the dropdown
    • Confirm logout if prompted
    • You'll be redirected to the login page
  3. Session Termination

    • All active sessions are ended
    • Temporary data is cleared
    • Secure logout confirmation displayed

Troubleshooting Logout Issues

Common Problems

Logout Not Working

  • Check internet connection
  • Try refreshing the page
  • Clear browser cache
  • Use different browser

Session Still Active

  • Wait a few minutes for propagation
  • Check other browser tabs
  • Verify logout completion
  • Contact IT support if persistent

Automatic Logout Issues

  • Check system time settings
  • Verify network connectivity
  • Review timeout settings
  • Contact administrator

Emergency Procedures

Security Incidents

Immediate Actions

  1. Logout immediately
  2. Report incident to IT security
  3. Change password if compromised
  4. Monitor account activity

Follow-Up Actions

  • Complete incident report
  • Participate in security review
  • Update security practices
  • Additional training if required

System Compromises

Organization-Wide Response

  • Emergency logout procedures
  • Password reset requirements
  • Security assessment
  • System hardening

Getting Help

Self-Service Options

Logout Issues

  • Check help documentation
  • Try different browsers
  • Clear browser data
  • Restart device

Account Security

  • Review security settings
  • Check recent activity
  • Update password
  • Enable additional security

Support Contacts

Technical Support

  • IT Help Desk for logout issues
  • System Administrator for access problems
  • Security Team for security concerns
  • Manager for policy questions

Emergency Contacts

  • 24/7 security hotline
  • Emergency IT support
  • Incident response team
  • Management escalation