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Offline Mode

Work efficiently even without internet connection using True Tracker's robust offline capabilities.

Overview​

Offline mode allows you to continue working on maintenance tasks when internet connectivity is poor or unavailable, ensuring productivity in remote locations or areas with network issues.

Setting Up Offline Mode​

Enable Offline Mode​

  1. Open Settings in the mobile app
  2. Tap "Offline Mode"
  3. Toggle "Enable Offline Mode" to ON
  4. Configure offline preferences

Download Data for Offline Use​

  1. Go to "Sync & Offline" settings
  2. Select data to download:
    • Work Orders: Your assigned work orders
    • Assets: Equipment information
    • Parts Catalog: Inventory data
    • Procedures: Work instructions
  3. Tap "Download Now"
  4. Wait for download completion

Working Offline​

Available Features​

  • View and update work orders
  • Add photos and notes
  • Track time and materials
  • Create new work orders
  • Access downloaded procedures
  • Update asset information

Offline Indicators​

  • No Internet Icon: Shows when offline
  • Sync Pending: Indicates unsaved changes
  • Last Sync Time: Shows when data was last synchronized
  • Offline Badge: Appears on modified items

Data Management​

Storage Limits​

  • Default Storage: 500MB offline data
  • Configurable Limits: Adjust based on device capacity
  • Priority Data: Critical work orders downloaded first
  • Automatic Cleanup: Old data removed automatically

Data Types Stored Offline​

  • Work order details and history
  • Asset information and manuals
  • Parts catalog and specifications
  • Safety procedures and checklists
  • User preferences and settings

Synchronization​

Automatic Sync​

  • When Online: Automatic background sync
  • Wi-Fi Preferred: Sync over Wi-Fi when available
  • Scheduled Sync: Regular sync intervals
  • Smart Sync: Priority-based synchronization

Manual Sync​

  1. Pull down on main screen to refresh
  2. Tap "Sync Now" in settings
  3. Use sync button in work order list
  4. Force sync from notification panel

Conflict Resolution​

  • Server Priority: Server data takes precedence
  • User Notification: Conflicts require user decision
  • Merge Options: Combine changes when possible
  • Backup Creation: Local backup before overwrite

Best Practices​

Preparation​

  • Download data before going to remote locations
  • Ensure sufficient device storage
  • Charge device fully
  • Test offline functionality

During Offline Work​

  • Take photos to document work
  • Add detailed notes
  • Track time accurately
  • Save work frequently

After Returning Online​

  • Sync data immediately
  • Review any conflicts
  • Verify all changes uploaded
  • Download latest updates

Troubleshooting​

Common Issues​

  • Sync Failures: Check internet connection
  • Storage Full: Clear old offline data
  • Missing Data: Re-download required information
  • Conflicts: Resolve manually when prompted

Performance Tips​

  • Limit offline data to essentials
  • Regular cleanup of old data
  • Use Wi-Fi for large downloads
  • Monitor storage usage

Next Steps​