Skip to main content

Mobile Departments View

View and navigate your organization's department structure on mobile devices. Department management is handled through the web CMS.

Accessing Departments (Mobile)

Mobile Navigation

  1. Open True Tracker mobile app
  2. Tap "Settings" or menu icon
  3. Select "Departments"
  4. Browse department hierarchy

Mobile Interface

  • Touch-Optimized: Large touch targets for easy navigation
  • Hierarchical View: Expandable department tree
  • Search Function: Quick department search
  • Filter Options: Filter by department type or status

Department Information (Mobile)

Department Details

  • Department Name: Full department name
  • Department Code: Unique identifier
  • Description: Department purpose and responsibilities
  • Parent Department: Hierarchical relationship
  • Location: Primary department location

Contact Information

  • Department Manager: Manager name and contact
  • Supervisor: Direct supervisor information
  • Phone Number: Department contact number
  • Email: Department email address

Operational Information

  • Working Hours: Department schedule
  • Team Members: List of department personnel
  • Active Work Orders: Current department work orders
  • Equipment: Assets assigned to department

Mobile Department Features

Department Directory

  • Browse Hierarchy: Navigate department structure
  • Search Departments: Find departments by name or code
  • Contact Directory: Access department contacts
  • Team Listings: View department team members

Quick Actions

  • Call Department: Direct phone calling
  • Email Department: Send email to department
  • View Work Orders: See department work orders
  • View Team: Browse department personnel

Work Order Integration

Department-Based Work Orders

  • Filter by Department: View work orders by department
  • Department Assignment: See work order department assignments
  • Team Coordination: Coordinate with department teams
  • Resource Sharing: View shared department resources

Mobile Workflow

  • Department Selection: Choose department for new work orders
  • Team Communication: Message department team members
  • Resource Requests: Request department resources
  • Status Updates: Update department on work progress

Team Collaboration

Department Communication

  • Team Chat: Message department team members
  • Group Messages: Send messages to entire department
  • Announcements: View department announcements
  • Updates: Receive department updates

Mobile Coordination

  • Schedule Coordination: View department schedules
  • Resource Coordination: Coordinate equipment and tools
  • Project Collaboration: Work on department projects
  • Knowledge Sharing: Share expertise within department

Mobile Search and Navigation

Search Features

  • Department Search: Search by name, code, or description
  • Personnel Search: Find people within departments
  • Contact Search: Search department contacts
  • Voice Search: Use voice to search departments
  • Breadcrumb Navigation: Track your location in hierarchy
  • Quick Navigation: Jump to frequently accessed departments
  • Favorites: Save frequently used departments
  • Recent: Access recently viewed departments

Offline Capabilities

Offline Department Data

  • Cached Information: Store department data locally
  • Contact Information: Access contacts offline
  • Team Directory: View team members offline
  • Basic Information: Department details available offline

Sync Requirements

  • Read-Only: Department viewing only (no editing)
  • Periodic Sync: Update department data regularly
  • Conflict-Free: No sync conflicts for view-only data
  • Background Updates: Automatic data updates

Mobile Accessibility

Visual Accessibility

  • Large Text: Adjustable text size for department information
  • High Contrast: Enhanced visibility for department hierarchy
  • Screen Reader: VoiceOver/TalkBack support
  • Color Coding: Department type color indicators
  • Voice Navigation: Navigate departments with voice
  • Gesture Support: Swipe gestures for navigation
  • Keyboard Navigation: External keyboard support
  • Switch Control: External switch navigation

Integration Features

Contact Integration

  • Device Contacts: Sync with device contact list
  • Call Integration: Direct calling from department view
  • Email Integration: Send emails to department contacts
  • Calendar Integration: View department schedules

Work Order Integration

  • Department Work Orders: View department-specific work orders
  • Assignment Integration: See department assignments
  • Resource Integration: View department resources
  • Team Integration: Access department team information

Performance Optimization

Mobile Performance

  • Fast Loading: Quick department data loading
  • Efficient Search: Optimized search functionality
  • Smooth Navigation: Fluid hierarchy navigation
  • Memory Management: Efficient memory usage

Data Management

  • Selective Loading: Load only necessary data
  • Caching Strategy: Smart data caching
  • Background Updates: Update data in background
  • Compression: Compressed data transmission

Security and Privacy

Data Protection

  • Read-Only Access: No modification capabilities
  • Secure Transmission: Encrypted data transfer
  • Access Control: Role-based department access
  • Audit Logging: Track department data access

Privacy Controls

  • Contact Privacy: Respect contact privacy settings
  • Information Filtering: Show only authorized information
  • Access Restrictions: Limit access based on permissions
  • Data Retention: Manage local data retention

Limitations (Mobile)

View-Only Functionality

  • No Editing: Cannot modify department information
  • No Creation: Cannot create new departments
  • No Deletion: Cannot delete departments
  • No Structure Changes: Cannot modify hierarchy

CMS Management Required

  • Web CMS: All department management via web interface
  • Administrator Access: Requires admin privileges for changes
  • Centralized Control: Ensures data consistency
  • Professional Management: Proper organizational structure

Getting Help

Mobile Support

  • In-App Help: Department viewing help
  • Search Tips: Effective search techniques
  • Navigation Guide: Hierarchy navigation help
  • Contact Support: Technical assistance

Department Management

  • Web CMS Access: Request web access for management
  • Administrator Contact: Contact system administrator
  • Training Resources: Department management training
  • Best Practices: Organizational structure guidelines

Best Practices

Mobile Department Usage

  • Regular Updates: Sync department data regularly
  • Efficient Search: Use search instead of browsing
  • Favorites: Save frequently accessed departments
  • Contact Integration: Use integrated calling/email features

Team Coordination

  • Department Communication: Use department contact information
  • Resource Coordination: Coordinate through department structure
  • Work Assignment: Understand department responsibilities
  • Collaboration: Work effectively within department structure

Next Steps

Department viewing on mobile provides essential organizational information while maintaining centralized management through the web CMS.